Fire restoration cleaning and carbon removal is important to get right!

When a fire occurs in your property it’s often a difficult decision whether to restore and clean the black stains, carbon deposit and smoke damage or knock down and start again! The quicker and less costly option is to conduct a fire damage restoration, restoring your current dwelling to its original state.

However, this must be conducted properly.

Fire leaves more behind than simply a stain, the carbon deposits left behind will continue to damage metal surfaces. We often find fire damage above where the fire was, as the heat and smoke cause it to rise.

Then there’s the smoke smell. Painting over this isn’t enough!

Fires Produce Acidity – Cleaning is Critical!

The restoration of surfaces that have been involved in a fire environment is a very specialised area.

Many people do not realise that removing the physical carbon is not sufficient to restore a surface. As part of the combustion process, an acid is produced as a bi-product which severely attacks metal surfaces in particular.

It is critical to chemically neutralise this acidity to ensure the building suffers no long-term fire smell and corrosion problems. Rinsing with water alone is not sufficient.

When the Stain Eaters team treat your building, we analyse the exact nature of the fire and what was involved in the combustion equation. We then chemically neutralise the entire building based on its individual requirements.

We have seen buildings rebuilt after a fire with completely corroded roof trusses and structural members – all because the right chemical process wasn’t used after the fire.

Use slider above to view before/after images

Use slider above to view before/after images

Fire Smell Removal

Fire odours can present themselves after a fire if smoke works its way into cavity walls.

The Stain Eaters have developed a masking agent that successfully suppresses fire smells removing the offensive odour.

We Get it Right the First Time

We have more than 40 years of experience with exterior cleaning and we’ll make it simple – and fully compliant.

We’ll get it right the first time and help you maintain the value and appearance of your property.

The Process

Assess the extent of the fire and smoke damage

The true extent of fire damage is often not apparent until a close inspection is examined. Heat rises and smoke can easily travel, which can result in areas such as metal window frames which were not exposed to flames receiving a thin layer of soot. These areas may appear to be unharmed, however they still require treatment to prevent corrosion occuring weeks even months later.

Outline proposed works

We outline the areas which can be restored and if any contain damage which is too extensive and has compromised structural integrity, therefore requires replacement. All waste is responsibly disposed of by us.

Risk assessment

We perform risk assessments on all stain removal jobs, but for fire damage restoration, the need for identifying and managing risks is even greater. We ensure the worksite is safe not only for us but for any inhabitents of your property.

Neutralise the chemicals

During the combustion process, chemical reactions occur which produce acid. This results in the stubborn black stains, fire smell and the remaining bi-product which when not handled correctly can cause corrosion weeks or months later.

Draw it out of the substrate

Even though masonry surfaces are hard to touch, they are extremely absorbant and soak up stains deep beyond the surface. This is where it’s important to draw the stain out in a careful manner. Simply scrubbing or sanding away at the stain won’t achieve much except cause crumbling and leave an uneven finish.

We carefully draw the stain out of the surface into a substrate with cleaning formulations developed throughout our 40 years of stain removal experience. By avoiding the use of harsh chemicals such as bleach-based products, we avoid leaving behind white powdery stains or any other trace. The surface is completely restored and free from any trace of fire damage!

Rinse it off and neutralise the area with water under pressure

We rinse off the surface with high pressure cleaning and remove all waste water with a vacuum recovery system. This water is converted into grey water which is safe for watering gardens with. This process is carefully conducted to avoid splashing nearby areas or pedestrians.

Remove the odour with a masking agent

Fire and smoke is one of the hardest odours to eradicate! Even painting over the surface with multiple layers won’t remove the smell. Through our engineering experience we have developed a masking agent to suppress the smell of fire and smoke, so you can truly hide all traces of fire damage.

Our team solve your fire damage problems with specialised equipment and techniques developed through our Research and Systems Engineering Department. The best method for removing carbon stains and neutralising surfaces is chemically. Our Surface Restoration Technicians mix a blend of chemicals on site depending on the type of carbon produced by the fire and the underlying substrate.

Once the chemical has softened the stains and drawn it out of the substrate, we rinse it off and neutralise the area with water under pressure.

All water is removed with a vacuum recovery system, leaving your property dry, clean and smoke-free!

Before each job commences, a risk assessment is conducted to determine any risks in dealing with a fire-damaged are, plus other risks such as working with heights, traffic and pedestrian management.